16 Apr 2020
For Delta Insurance
Kiwis in lockdown especially those working from home and using home computers and other digital devices need to take IT hygiene precautions as well as their health precautions to avoid the coronavirus.
Delta International Group Managing Director Ian Pollard says the controversy over the use of Zoom as a video meetings platform at high levels has thrown a spotlight on an aspect of the COVID-19 emergency that hasn’t had a lot of attention – but says Zoom isn’t the biggest and only issue.
“This is a time when not only is the world in a state of disorder and confusion resulting from the pandemic, making it easier for online hackers to cause trouble, but we also have virtually everyone locked down at home and in many cases continuing to work,” says Pollard. “That means they’re using IT platforms that possibly fall well short of the security they had at work. Plus they are using online technology substantially more to communicate and for leisure.”
Pollard says typical risks from home business IT activity include:
Those at home can avoid the worst risks by taking a number of simple precautions in their IT set-up and usage, says Pollard. Delta’s advice to home IT users was:
Pollard also recommended home users sign up to and monitor updates from CERT NZ https://www.cert.govt.nz/individuals/alerts/attackers-using-covid-19-themed-scams-updated-alert/ and Netsafe https://www.netsafe.org.nz and report suspected malware or phishing attempts to CERT NZ.
He says cyber-security was a rapidly growing risk even prior to the COVID-19 emergency, and led the company to introduce a unique insurance product covering cyber-risk and a focus on household cyber insurance risks last year along with a partnership with global leader in personal cyber solutions Dynarisk.
“In our experience, taking these simple precautions can save an enormous amount of grief, time and money. Cyber-crime – scams and hacking etc - had become a huge global industry and with the virus it’s even more menacing when it’s impacting the household environment alongside the business sector.”
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